I can’t enter the site, it doesn’t work. What to do?

Sometimes your site may become unavailable and it may not be displayed for you.

Here are the steps to help you see your site if it's a local issue:

- Clear your browser cache.
- Use a different browser.
- Use a different device / computer.
- Restart your modem or router.
- Disable all firewalls and anti-virus programs.
- Use Google's public DNS. A guide on how to use it is available at https://developers.google.com/speed/public-dns/docs/using.
- Check your website with online tools such as: http://downforeveryoneorjustme.com/
- Try to access the website through a proxy server: https://hide.me/en/proxy.

If none of the above steps helped you see your site, please contact us directly by sending a request to technical support or via chat in your account.

  • 66 Users Found This Useful
Was this answer helpful?

Related Articles

How to fix content encoding error?

If your site shows content encoding error it may be due to GZIP compression.Try to enable or...

File upload timeout, help me

There are no file download limits on our servers. However, if you have any difficulty downloading...

PHP Fatal error: Cannot redeclare

If you see PHP Fatal error: Cannot redeclare function it means that there is a problem in your...

I can see the old site content after uploading new files

Most likely, your browser keeps old copies in the cache for fast loading of your site. You need...

How can I turn off PHP error output?

To disable error output in your script, use: error_reporting (0); Remember that you need to...