I can’t enter the site, it doesn’t work. What to do?

Sometimes your site may become unavailable and it may not be displayed for you.

Here are the steps to help you see your site if it's a local issue:

- Clear your browser cache.
- Use a different browser.
- Use a different device / computer.
- Restart your modem or router.
- Disable all firewalls and anti-virus programs.
- Use Google's public DNS. A guide on how to use it is available at https://developers.google.com/speed/public-dns/docs/using.
- Check your website with online tools such as: http://downforeveryoneorjustme.com/
- Try to access the website through a proxy server: https://hide.me/en/proxy.

If none of the above steps helped you see your site, please contact us directly by sending a request to technical support or via chat in your account.

  • 66 Users Found This Useful
Was this answer helpful?

Related Articles

Help, Adsense is not showing

If your ad is not showing, please make sure you paste the code between the "body" tags. If you...

My site is not working on this PHP version

You can change the PHP version yourself in the Control Panel. To do this, go to Control Panel -...

Images are not showing on my site

Please make sure the images are uploaded to the server. Check that the HTML paths are correct....

My Wordpress has been hacked, how do I reset my admin password?

If your Wordpress password has been changed to an unknown value, you can always change it by...

How can I turn off PHP error output?

To disable error output in your script, use: error_reporting (0); Remember that you need to...