Domain does not work with "www"

If you cannot access your site using your domain without “www”. (Example.com) but with "www." it won't load, most likely you need to check your DNS zone settings to see if you have an “A” record for the “www” entry of your domain. The "A" record must point to the same IP as the default primary domain. The IP address also appears in the "Your Account Information" section. You can customize the CNAME record: "www IN CNAME yourdomain.com".

Go to Control Panel - DNS Zone Editor and specify the "A" record for "www". It should be like:

www IN A xxx.xxx.xxx.xxx (where xxx is your account IP address)

Or you can specify a CNAME record:

www IN CNAME yourdomain.com.

  • 252 Users Found This Useful
Was this answer helpful?

Related Articles

PHP Fatal error: Cannot redeclare

If you see PHP Fatal error: Cannot redeclare function it means that there is a problem in your...

I see question marks and incomprehensible symbols on the site

If incomprehensible characters are displayed on your site, this is due to incorrect encoding of...

How do I turn off short open tags?

To disable short opening tags, you need to add the following code to your .htaccess file:...

MySQL server does not work! (Error 28)

Please try to start restoring the database by going to Control Panel - Databases, select the...

Help, the cron is not working

If you run a job through PHP, for example php -f /home/username/public_html/file.php and you...