Domain does not work with "www"

If you cannot access your site using your domain without “www”. (Example.com) but with "www." it won't load, most likely you need to check your DNS zone settings to see if you have an “A” record for the “www” entry of your domain. The "A" record must point to the same IP as the default primary domain. The IP address also appears in the "Your Account Information" section. You can customize the CNAME record: "www IN CNAME yourdomain.com".

Go to Control Panel - DNS Zone Editor and specify the "A" record for "www". It should be like:

www IN A xxx.xxx.xxx.xxx (where xxx is your account IP address)

Or you can specify a CNAME record:

www IN CNAME yourdomain.com.

  • 47 Users Found This Useful
Was this answer helpful?

Related Articles

How do I disable magic quotes? (Using .htaccess)

You need to add this line to your htaccess file in the directory where you want to disable magic...

I see a blank / white page (if the site is built in PHP)

If your site is based on PHP, the most likely cause of the problem is that you missed a symbol...

Help, my site has been hacked!

If your account has been hacked, be sure that this is not related to the security of the server....

Help, I can not install the Joomla components!

This is a known Joomla issue where components cannot be installed through the browser window....

Help, I deleted the files.

Backups are automatically created weekly on the Premium plan and daily on the Business plan. You...