Domain does not work with "www"

If you cannot access your site using your domain without “www”. (Example.com) but with "www." it won't load, most likely you need to check your DNS zone settings to see if you have an “A” record for the “www” entry of your domain. The "A" record must point to the same IP as the default primary domain. The IP address also appears in the "Your Account Information" section. You can customize the CNAME record: "www IN CNAME yourdomain.com".

Go to Control Panel - DNS Zone Editor and specify the "A" record for "www". It should be like:

www IN A xxx.xxx.xxx.xxx (where xxx is your account IP address)

Or you can specify a CNAME record:

www IN CNAME yourdomain.com.

  • 252 Users Found This Useful
Was this answer helpful?

Related Articles

Help, I can not install the Joomla components!

This is a known Joomla issue where components cannot be installed through the browser window....

How do I disable magic quotes? (Using .htaccess)

You need to add this line to your htaccess file in the directory where you want to disable magic...

PHP Fatal error: Cannot redeclare

If you see PHP Fatal error: Cannot redeclare function it means that there is a problem in your...

I see HTTP code 200 when debugging a site

If you see a '200 OK' code while debugging your site, it means that your site is working fine....

Domain has status redemption period / pending delete

The domain is scheduled for deletion, so its validity period has expired and it has not been...